- 3+ years' experience of marketing, communications, project management, or related experience
- 3+ years' experience creating digital and multimedia content
- Exceptional writing and editing skills to convey complex issues into simple language
- Experience in content creation, copy-editing, internal communications, and working with cross functional teams
- Experience communicating to a diverse, global audience
- Experience supporting Sales or Sales Operations teams and topics
- Basic knowledge of web publishing and graphic design
- Strong project management skills and experience
- Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Do you want to join an AWS team with a start-up feel and energized team members? Our group is a team of builders that Thinks Big to tackle exciting, impactful problems and drive operational excellence at AWS Sales. We strive to cultivate an engaged and active team culture through inclusive problem solving.
We are looking for an experienced communications manager with proven experience communicating across a global audience of internal stakeholders. The Communications Manager will be responsible for creating and disseminating high-quality communications across internal audiences on topics related to sales planning strategy and operations.
The Sales Planning and Policy (SP2) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through Sales Planning processes and tooling. In this role, you will work with stakeholders to understand our evolving products and programs, creating content for a wide variety of channels to keep our audiences informed and engaged. You will play a vital role in making sure that all layers of sales and sales operations teams are up-to-date on how sales planning cycles intersect with their business. The ideal candidate has excellent communication skills, strong program management skills, and technical aptitude to translate how operational changes are relevant to different audiences in easy-to-understand, digestible language.
Key job responsibilities
• Develop and implement communications and change management plans
• Create and deliver effective communications, including web content, email, video, graphics, meetings, and events
• Distill technical information, complex business processes, and change impacts into crisp, user-friendly communications that drive awareness and adoption of programs and initiatives.
• Meet deadlines, prioritize workloads, and maintain a strong attention to detail to meet organizational objectives
• Partner with product and program teams to embed communications excellence into our overall operations
• Provide project management, design and visual aid support to org-wide events, projects and initiatives
• Track and report content effectiveness metrics to internal stakeholders, as well as continually monitor, analyze, and tune messaging to maximize impact
• Assist in writing executive briefs, strategic documents, and other materials for internal audiences
• Contribute to enablement content production, as needed
• Work independently in a fast-paced, rapidly-changing environment
A day in the life
In this role, you will be responsible for developing and managing content and communications initiatives for SP2. This includes writing messaging for presentations, managing communications outputs, and coordinating with program teams.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
